How do I change my screen resolution?

To enjoy the full capabilities that MerusCase has to offer we require that your native screen resolution be set to at least 1024x780. For an even better experience we recommend using a widescreen monitor.

To change your screen resolution:
Windows X

1.	Open Display in Control Panel.
2.	On the Settings tab, under Screen resolution, drag the slider, and then click Apply.
3.	When prompted to apply the settings, click OK. Your screen will turn black for a moment.
4.	Once your screen resolution changes, you have 15 seconds to confirm the change. Click Yes to confirm the change; click No or do nothing to revert to your previous setting.

Windows 7

1. Open Screen Resolution by clicking the Start button , clicking Control Panel, and then, under Appearance and Personalization, clicking Adjust screen resolution.
2. Click the drop-down list next to Resolution, move the slider to the resolution you want, and then click Apply.
3. Click Keep to use the new resolution, or click Revert to go back to the previous resolution.

How do I JET File using MerusCase?

JET File allows electronic filing of multiple “forms” and attachments in a single transmission by secure file transfer (SFT) service. It is designed for large-volume filers who file 100 or more of any one of the following forms annually.  

EAMS now allows anyone to JET file.

• Application for adjudication of claim
• Declaration of readiness to proceed (to hearing)
• Declaration of readiness to proceed (to expedited trial)
• Compromise and release
• Stipulations with request for award
• Notice and request for allowance of lien.

Check out their website and brochure here.

We made it easy for you to electronically file using MerusCase. Watch the video to see how!

How do I manage my firms MerusCase user list?

Only Firm Administrators have the capability to add, deactivate, edit details, and reset passwords for MerusCase users.


To get to the User Management section:

1. Click Tools > Settings > User Management (left side) > User List. This will navigate you to a table showing all of the users within the firm displaying the each user, his/her username, status, and the user’s last login. 
2. Click on the user of which you want to edit.
3. Here you can edit the user details by clicking on the user.

*If you choose to reset the user password they will be emailed a new temporary password. For security purposes we cannot see, nor edit user passwords.*